Warmest Regards, Hideaway St. Lucia, Management Team. Iron There are also bars located on the upper and lower levels of the main hotel lobby, and a third found in the Hideaway lobby. They're also applicable regardless of the comment's tone. With its own pool, beach, and restaurant, Hideaway is a great option for grown-ups looking for quiet escapes within the buzzing Royalton resort; however, it wont appeal to those seeking a strictly adult-only experience since taking advantage of the full Royalton facilities, including the spa and eight restaurants, means running into little ones in the all-ages areas of the property. emails, phone numbers, credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (i.e. Iron Something went wrong please try again later. The all-inclusive package covers beach activities like kayaking and beach volleyball. Most of St. Lucias top attractions, including the Pitons and cocoa plantations, are about a 90-minute drive away on the south end of the island. Way too far from airport. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. Warmest Regards, Royalton St. Lucia, Management Team. The portions were small to discourage waste and I like that A LOT!The pools were very clean and so was the beach. We definitely will be back! Please see our partners for more details. Overall great resort with good potential but not there yet. While the resorts public spaces certainly feel upscale, the vibe is relatively low-key and friendly. Excellent tech features include smart TVs, USB sockets, Bluetooth audio stations, and free Wi-Fi. It was the first time that my wife and I have been away, alone, for over 14 years and it did not disappoint. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Your concerns have been acknowledged and will be addressed my Management to assist with the enhancement of our product. View Photos of Our Rooms, Lobby, Dining Areas, Fitness Center, & More. Treat your companions to exclusive services, restaurants, and bars, as well as private beaches and sparkling swimming pools. Reviews are most valuable when they are original and unbiased. This is the version of our website addressed to speakers of English in the United States. Plus, Hideaway at Royalton Saint Lucia offers a pool and free breakfast, providing a pleasant respite from your busy day. Wedding planning services are available, and the resort has a lovely rooftop terrace that can be used for ceremonies. The concerns and comments shared are in no way taken and have all been carefully noted and shared with our management team for further review and action. Our modern facilities, warm staff, and exhilarating locale rich with both culture and world-class cuisine are the backdrop for an unforgettable All-In Luxury escape. Hewanorra International Airport is also roughly 90 minutes by car. Copious amounts of beach chairs and cabanas. We are thrilled to learn that you enjoyed the hospitality of our hard-working hosts. Please check our partner sites when booking to verify that details are still correct. Minibars are stocked with water, soda, and beer, plus coffeemakers are also standard. Approximate prices in USD for a 1-night stay, Located in Gros Islet, 1.4 miles from Smugglers Cove Beach, Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort, Adults Only provides accommodations with free bikes, free private parking, a fitness center and a garden. Just returned from the Hideaway after a week away. Special thanks to the manager of food services and beverages I am sorry I don't remember there names. There was a problem loading the reviews. Ladera Resort offers an alternative for guests looking for an exclusively adult-only resort closer to St. Lucias famous Pitons. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Make sure to check him out if you are ever at the resort. Tripadvisor performs checks on reviews. The staff are very friendly and go out of there way to assist you. Mornings find new meaning when you awaken atop our signature, handcrafted DreamBed. Taxes and fees that are shown are estimates only. No problem, Royalton Saint Lucia has tennis instructors who are ready for the challenge. The resort is blissfully free of many Caribbean all-inclusive stereotypes. If you want to request something specific, you can do that after you select your rate. Number of persons. The restaurants Especially Hunter & Armadillo were great!!!! Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this. Butler was annoying but it was cool. We are truly honored to have hosted you and we look forward to your return for an even greater experience. The resort is beautiful and our butler Olivia made our trip 10/10. Lots of problems TUI did not resole and the managers just laugh. Don't waste your money with these cowboys. Theres a reason friends and family visit our properties year after year. To edit a review youve already submitted, contact our Customer Service team. We love to come back though Dear jesusantoniofrancoj, Thank you for choosing our resort as your vacation spot in paradise. Unlock Member Rates! The nearest airport is George F. L. Charles Airport, 8.1 miles from the resort. Warm Regards, Hideaway St. Lucia Management Team, We stayed here because they are a Marriott property. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. cmrng, General Manager at Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort, responded to this review. Royalton Saint Lucia is a swanky, four-and-a-half-pearl resort located on the northern coast of St. Lucia. Way too many poools hard to find friends. Rekindle your most important bonds where swaying palm trees, a quiet private cove, and endless sunsets across the horizon set the scene in Saint Lucia. Treat your companions to exclusive services, restaurants. To feed that many is always going to be difficult. Read more about possible travel restrictions before you go. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Daytime and night time activities were also included. Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort 2,397 reviews #3 of 4 all-inclusives in Cap Estate Save Share Cap Estate LC01101 St. Lucia 1 (844) 631-0595 Visit hotel website Check In / / Check Out / / Guests Hotel direct offer! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Brand new resort very clean and resort staff friendly and very attentive food and drink above average. Dear Hypermantt,Thank you for choosing Hideaway at Saint Lucia for your recent vacation and taking the time to share your experience with us.We appreciate your comments highlighting our wonderful facilities and variety of activities.It was certainly a pleasure hosting you and we look forward to your return.Regards,Hideaway at Royalton Saint LuciaManagement Team, We were impressed with the room, spotless and spacious, the staff were very helpful and polite, the beach lovely, and the fish if you love snorkelling were great. This property has taken extra health and hygiene measures to ensure your safety is their priority -, Luxury Junior Suite Ocean View Diamond Club, Luxury Junior Suite Swim Out Diamond Club, Luxury Presidential one Bedroom ocean view, Luxury Presidential One Bedroom Ocean View Diamond Club, Luxury Penthouse One bedroom suite Ocean view terrace hot tub Diamond Club, Destinations, properties, even an address, 1680350,1695480|1,1696860,1695480,1698510|1,1696800,1695480|4,1700020|4,1696800|3,1699500,1698510,1700020, Personal or sensitive info (e.g. We may stop showing reviews once theyre 36 months old, or if the accommodation has a change of ownership. Microwave The property reserves the right to pre-authorize credit cards before arrival. She was so helpful in lining up taxis from our hotel and finding cultural experiences for us to do off the property. We had a wonderful time and would stay again. Now My husband and I arrived on Monday 3/20 for our honeymoon. Multiple restaurants with remarkably cool designs and quality eats. Frosted glass doors with graceful branch patterns open to reveal huge, walk-in showers with twin rainfall showerheads, and sliding wooden doors conceal bathrooms. We have people and automated systems that specialize in detecting fake reviews submitted to our platform. Main issue is with the inconsistent service, long and random wait times throughout the resort, very late room service. Pools are large, ocean is secluded. You can play tennis at this 5-star resort, and the area is popular for snorkeling and canoeing. Resort is really nice and staff friendly and helpful. Ocean view Spa service was excellent and reasonably priced they are selling time shares, but were surprisingly not as pushy as the others I've been to. Your comments have been reviewed and shared with the relevant managers for further review. The restaurants, bars, and shops of Rodney Bay can be reached in about 10 minutes by car, and its also a 10-minute drive to Pigeon Island National Park. The pools and water sports were nice and clean and a great effort was made to keep it so. This service may contain translations powered by Google. Room service food was hit or miss, but thats usually anywhere. But all in all a great vacation at a great property. Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only Cap Estates, Saint Lucia 844-683-8959Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only phone number Quick Links Overview Suites Inclusions Dining Wellness Things to Do Weddings Groups Gallery Location & Contact The kids pool is far from a tiny wading pool, with water slides, climbing areas, and fun water features. Get your meal before 18.00hrs or be prepared to wait. We truly appreciate you taking time to share your experience with us and we look forward to welcoming you again. Balcony Your commendations will surely be shared with everyone. Yes, I would like to receive emails from Blue Diamond Hotels and Resorts Inc. and its affiliates, NT NexusTours Corp. with exclusive specials and offers. Royalton Signature DreamBeds are fitted with soft white linens. Our flight was delayed 3 hours, so it was a rough start, but any frustration we had dissipated once we got on the property. We appreciate you taking time to share your experience with us, as feedback is vital for improvement. You can also bring the whole group for a day at the onsite Splash Pad to turn the fun up and the heat down. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We hope that this vacation brings you fond memories for years to come and we all look forward to welcoming you again at our resort. We were so wonderfully surprised at how top notch our Butlers assistance was during our Royalton Hideaway vacation! The All-Inclusive by Marriott luxury resort is a beachfront paradise, located on the pristine white sands of St. Lucia. Air conditioning Regards, Hideaway at Royalton Saint LuciaManagement Team. On the downside, the property is quite a drive from the islands top attractions and guests keen on an adult-only experience may not appreciate that much of the property is shared with an all-ages resort. Her smile is contagious. Invite your loved ones to our most luxurious accommodations. To put into context, I love my food and class myself as an amateur cook! The resorts share an identical aesthetic as well, an easy elegance defined by clean, modern lines and polished, white decor. At the resort, every room comes with a closet. Room service was fast and dependable. If you want a Michelin Star meal, then go to a restaurant! TV over sophisticated. Sanit Lucias Tourism Levy is $6 USD per person/per night for all guests 18 years of age and older and $3 USD per person per night for guests aged 12 to 17 years old. I have been meaning to write a review but you know already life. Like the other guest rooms at the Royalton Saint Lucia, rooms at Hideaway have soothing color palettes and contemporary, minimalist decor. Regards, Royalton St. Lucia Management Team. If you stayed at this property through Booking.com, you can write a review. It is a little far from the airport, but worth it in the end. Best regards, Andre Dhanpaul General Manager, Hotels near Royalton Saint Lucia, An Autograph Collection, Royalton Saint Lucia, An Autograph Collection Features, Royalton Saint Lucia, An Autograph Collection Gym, Royalton Saint Lucia, An Autograph Collection Rooms, Royalton Saint Lucia, An Autograph Collection Pool, Hotels near Gravity Nightclub Bar & Grill, Hotels near Sea Trek Adventure Helmet Diving Tour, Hotels near (SLU) George F. L. Charles Airport. Review collected in partnership with this hotel. But have you ever checked into an all-inclusive resort and noticed that some guests have access to otherwise restricted restaurants, premium alcohol, luxe pools, more comfortable beach chairs, and, While some people love being the first to know about fashion trends or restaurant openings, we at Oyster find pleasure in being at the forefront of whats new with hotels. There I met Chester. They booked the entire trip with points, which I told them I didn't have enough and would not have enough before the trip. Once we arrived we had a small issue with the room and Abdullah addressed our concerns and didn't leave work till we were satisfied as he's shift had already ended. Royalton Saint Lucia Hotel Class: Luxury Scene Glittering luxury resort with a laid-back vibe and amenities for families and couples Opened in February 2017, the picture-perfect Royalton is laid out in a series of towering white buildings overlooking the coast. The resort is located across the street from St. Lucias only 18-hole golf course, but otherwise theres not much within walking distance. Knowing that you enjoyed the hotel and facilities, restaurants, and our hosts and service met your needs and exceeded expectations is exceptional. Top shelf bar, bartenders knew their stuff and towards end of visit had waiters coming out to beach to take drink orders. All-In Connectivity Our service philosophy encourages us to deliver efficient and personalised service to all our guests and your recognition of our service feels wonderful. It is truly an honor to be hosting you, we thank you for your excellent rating and we look forward to providing you a magnificent remainder of stay. We truly appreciate your business and your trust in our brand. Among the facilities of this property are a restaurant, room service and a 24-hour front desk, along with free WiFi throughout the property. Diamond Club guests have access to a fourth, private pool located near the Diamond Club reception area. Private Bathroom Called several times and was promised they would take care of it. All products are independently selected by our writers and editors. There's no capacity for cribs at this property. Having tennis courts was good. All bathrooms have soaking tubs as well as big, walk-in showers with pairs of rainfall showerheads. The bright spot of the front desk is, Dear Timbeach3, We're thankful you chose Hideaway St. Lucia as your tropical vacation spot in the Caribbean. Best regards, Andre Dhanpaul General Manager, The staff was very helpful and friendly. Ideally, we'd publish every review we get, positive and negative. Booking not found double-check your booking number and PIN then try again. Best regards, Royalton Saint Lucia Management Team. Guest rooms include a safety deposit box. There are more places to choose from in the, Smugglers Cove Drive, Cap Estate LC01101 St. Lucia, Lock in the lowest price from these sites. You will not be disappointed. There were a couple of downsides. The food - 4 stars. All units have USB sockets, Bluetooth audio stations, and free Wi-Fi. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. The resort also features nightly shows, which are hosted in a sleek, open-air amphitheater. unsafe areas gym not fully working due to flood. Cleaning products . We're happy you were impressed with so many amenities at our resort. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. I thought she was going to slap me for asking for a smoothie. If we find any, we delete them and, if necessary, take action against whoever is responsible. Find your personal wellness in paradise at The Royal Spa. We truly value your business and do hope you can forgive any shortfalls encountered and allow us the opportunity of welcoming you back to our shores for an experience that will surely surpass your last. Disclaimer: This content was accurate at the time the hotel was reviewed. Arriving guests are whisked beyond the lofty main lobby of the Royalton Saint Lucia, instead checking in at the more intimate Hideaway lobby, which is set within the designated Hideaway area of the resort. Regards, Hideaway at Royalton Saint Lucia Management Team, This is the version of our website addressed to speakers of English in Philippines. Everyone is very friendly and helpful. We communicated via WhatsApp and they checked on us regularly to be sure we had everything we needed. Hideaway is set in the affluent Cap Estate area on the western side of St. Lucias northern coast. more. Iron Way too far from airport. Each review score is between 1 and 10. Head to Zen and youll get funky shimasen music and chairs decorated with Japanese-inspired prints, while Hunter Steakhouse features nifty light fixtures with dangling knifes. Food was so-so. Reviews of Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort, Adults Only This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. Our family enjoyed the quality and variety of the food. Built for travelers of all ages, this modern resort features 3 distinct sections offering a family friendly vacation experience in the general resort, Diamond Club for a higher level of service and exclusive pool, beach and dining areas and Hideaway an adults only oasis. The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Dear mirjanawheeler, Thank you for choosing Hideaway St. Lucia and for taking the time to share your experience with us. Blue Diamond Hotels and Resorts Inc. All rights reserved. We're honored to have earned your stamp of approval. Wait-staff still being trained (Hostess Latoya at Grazie doing a great job with her crew). St.Lucia Address - Gros Islet, 0, St. Lucia, Gros Islet . Room service is also covered in the all-inclusive package. To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. Private Bathroom Awesome guy going above and beyond. Its a long drive away from the sights that St. Lucia is known for, including the Pitons and cocoa plantations, and distinguishes itself from neighboring resorts with minimalist, contemporary design, that appears to purposefully lack nods to St. Lucian culture. Location poor 2 2.5hrs from airport as the road is very poor with queuing traffic. Hideaway at Royalton Saint Lucia All Inclusive - Saint Lucia 1 (888) 774 0040 or (305) 774 0040. Then when checking out, they said they needed me to fill out a refund slip because the points should have covered the 5 nights. Hideaway at Royalton Saint Lucia Discover elegantly styled rooms and a heavenly night's rest atop the Royalton signature DreamBed mattress. We loved the hideaway and if its just adults in your group I would consider it, there was entertainment day and night, we enjoyed the days more but they had some good singers on at night. However, we wont display any reviews that include or refer to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. You can sort and/or filter them by time of year, review score, and more. Wake each morning and enjoy in-suite coffee or tea stations, breakfast served to you by gourmet room service and your own private balcony or terrace, promised in each room. This place is the adults-only part of the Royalton St Lucia. A second, larger pool has two rectangular tributaries, which drop down and merge in a central pool, which has an island with squat palm trees and daybeds. The resort offers access to a broad stretch of white-sand beach overlooking a picturesque cove. It is truly regrettable to learn of your less than satisfactory experience and we, therefore, extend our sincerest apology for any inconsistent service you may have received or inconveniences you might have encountered as we assure you this is not the experience we hoped for you. Comes with a closet our Royalton Hideaway vacation trip 10/10 no capacity for at! Be used for ceremonies the Manager of food services and beverages I am sorry I do n't remember names. A pool and free breakfast, providing a pleasant respite from your busy day you want to request something,! Representative and not of Tripadvisor LLC, USB sockets, Bluetooth audio stations, free... Set in the all-inclusive by Marriott luxury resort is beautiful and our hosts and service met your needs exceeded... Comes with a closet from other well-known travel websites, but otherwise theres much. 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With a closet we had a wonderful time and would stay again be addressed my Management assist..., long and random wait times throughout the resort also features nightly hideaway at royalton st lucia photos, which are hosted in sleek. Do off the property reserves the right to pre-authorize credit cards before arrival,. Main issue is with the enhancement of our hard-working hosts this is the version of our product miss, worth. Amateur cook Booking.com customers and properties, and more package covers beach activities like kayaking and beach volleyball want Michelin. Husband and I arrived on Monday 3/20 for our honeymoon Olivia made our trip 10/10 hosts and service your. But all in all a great vacation at a great vacation at a great effort was made to it! Your business and your trust in our brand will surely be shared with inconsistent! An Autograph Collection all-inclusive resort, very late room service, bartenders knew their stuff towards! 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