To find the best fit and size for you, we recommend comparing your personal measurements (bust, waist, hip) to our size chart online. Virtual Mailbox for your Postal Mail. They have mapped out exactly what dresses to wear for outside or inside weddings, all without upstaging the bride. This boutique is a scam i ordered a beige faux fur coat and a textured 2 piece set around christmas 2022 specifically the 19th december i have not recieved my package and after many emails being sent the helpline team have done nothing for me except send me the same email 30 times that said i have to wait 21 working days for my order when it has been over 3 months. Please keep in mind that the photo provided in our email was taken up close from a small section of the garment and does not show the full extent of the pet hair.We never want our policies to come as a surprise so please feel free to check out the following link for a full explanation of our return policy: (https://www.lulus.com/customerservice/article/what-is-your-return-policy. Read more below. Find out how we combat fake reviews. Size and type of container or envelope you used. Lulus is the online fashion destination for affordable luxury, featuring a lineup of chic, on-trend clothing, shoes, jewelry and accessories. Each piece I've ordered is even prettier in person. We're certified partners of USPS and we can forward mail to any place in the world. I am pleased with the way the situation was handled and will probably try to order from Lulu's again in the near future. A place for all things lululemon (reviews, discussion, questions, finds! Everything I have ordered fits true to size. Spent all day on the phone with Fedex, and finally called lululemon this evening. Delivery was fast, but the packaging and shoe box was completely damaged. If that happens again you should try to do a credit card chargeback or harass them until they make it right. Thank you for your question! My return arrived to them over a week ago and I'm still waiting for them to send an email once it's "processed". Slides were not as shown on picture, in person they were not that nice at all, one part of both slides was scratching my skin and usually I wear size US 5.5 or 6, and I have ordered size 6 and I could easily order 6.5 as they were bit smaller. I bought 5 items, wasted $150+ and could not get a refund on any! XOXO, Hi Kelly! Very odd. If you have any other questions about sizing, please feel free to chat in with one of our Live Chat Stylists or give us a call at 1-866-918-5858. Lululemon order delivered but not delivered. Thank you for taking the time to write a review. Hi, Ella! Although the scanning system is usually reliable, glitches do occur. Once, they arrived, it didn't fit me well so I decided to return them. We hope to hear from you soon. Here are 8 tips for writing great reviews. When your mail says it is out for delivery but does not come, the only thing you can do is wait. Information provided by various external sources. Backed by the National Science Foundation, Their quality is really good as so is their. We're truly sorry that your package's transit it taking longer than expected! All items came super cheap - shoes looked like they had glue coming out all seems. It should be re-scanned the following morning, and hopefully your tracking will update then. It's annoying. Old Review: I had questions about my FIRST order at Lulus. Overall, as mentioned, returned them just after couple of hours after receiving them and what a shame. My store credit should have been used in its entirety but was not and this was after a few attempts to use store credit as there website explains. Also-why did I not get a refund for the other three dresses if only one of them has supposed hair and makeup on it. If the delivery does not arrive and it says that it has, contact your local post office. All 3 dresses I ordered were white, & the only complaint I have is that they were a little bit see through, but other than that, I'm in love! This may seem like a no-brainer, but if the tracking info says your package has been delivered and its not sitting on your porch, look around for it. I ordered the air conditioner via Amazon Prime, and despite me being home and anxiously awaiting its arrival, the UPS driver decided to leave the package my busy SF street, and it was promptly stolen. The Virtual Mailbox service overcomes this issue. My bank (Usaa) is not great with getting money back. Hi, Lisa! Thank you for taking the time to leave your review. Thanks for contacting us. (2-4 business days) $20.00. Shipping timelines reflect total order processing and shipping times. xo, ScammersPlaced order beginning of December it said 3-5 days delivery then they tell me they had informed me it would be 21 day pre - order. Restocking depends on a few factors. Thanks for your question! Waiting to hear back but at this point Im just mad and want my money back. Your shipment might be delayed, therefore simply check our tracking tool first. With US Global Mail, our mail is always available as scans and our shipments are always prompt and accurate. I've been home all day everyday because of the quarantine and did not receive the package. xo. In many cases, purchases are protected by your card agreement, so if you cant get a refund or a replacement anywhere else, you may be able to get one from your card provider. I placed an order online last week on their website and fedex notified me that my package was delivered yesterday morning. XOXO, Hello Sernella! 3. 100% satisfaction guarantee. The material, price and origin on your item's all help in determining what your government will charge you in customs for duties and taxes. We never want this to come as a surprise to our valued guests, so we do have this information on our site here: https://www.lulus.com/customerservice/returnsinternational, as well as in the details of that promotional banner. DO NOT ORDER FROM CANADA! When you contact USPS, give them your tracking number, explain what message you have seen, and discuss what has happened. We've reached out to you via Trustpilot's system to request your Lulus order number and/or your email address. and another thing, how much is shipping to the east coast? But you can rest assured Lulu's has high quality clothes and a great customer service program. We're sorry to hear that your return did not pass our quality control inspection. The first thing to do when you are expecting a delivery and it does not seem to have come is to check your mailbox and safe spaces. We understand how disappointing this can be so we also have this information stated on our site under: https://www.lulus.com/customerservice/shippinginternational Xo. See an item you love? Two days after the replacement package arrived the original appeared. The worst part is that it was before I started getting my sweat collective discount and was paying retail price. here. Cancel anytime! Carmen Select the option that best fits your Armed Forces shipping destination. This happened to me once. Tip for consumers:Dont shop here if you think you might want to return something. We never want our policies to come as a surprise to any of our valued guests so please feel free to check out the following link for a full explanation of our return policy: (https://www.lulus.com/customerservice/article/what-is-your-return-policy.) Get a PO box online while maintaining a real street address. Im sure lulu will make it right, but ultimately once it leaves the store/ warehouse with FedEx, its their problem since its in their possession. After their investigation which involves FedEx trying to find it they sent me replacements. Package out for delivery but never arrived. They may be able to retrieve the package. LULUs claims tags were not on dress when returned which is false. Try searching our Info Center below or contact us! It sounds like a Fedex issue, not a lululemon issue. I opened a dispute before expire, I show the tranking information provided by Aliexpress and 17track. I wonder if lulu would even be able to send a replacement, since i purchased off WMTM and there are no longer available on the website :/. This should mean that it will be delivered to your house during the day, up to 5 p.m. xo. "Lulus" a site for the embodiment of everything unsurpassed, together we completely coped with it. I came upon it looking for bridesmaid dresses and was unsure if it was legit initially. You are also agreeing to our They gave me store credit and refused to refund my order. Lulus has a rating of 3.96 stars from 526 reviews, indicating that most customers are generally satisfied with their purchases. Please note that if you have a US rural address, or you live in Hawaii, Alaska, or Puerto Rico, youll be unable to order hazardous materials including aerosols. Shipping was easy and fast. If your tracking information shows that your package was delivered, but you can't find it: Verify the shipping address in Your Orders. If you'd prefer to return your items, you are able to petition for a refund of the fees you were charged by the CBSA after receiving your refund confirmation showing you no longer have those imported items.If there is anything else we can help with, please do let our Customer Care team know and we would be happy to do what we can. We were also unable to locate any orders under the first and last name provided.In hopes we can look into this further, we've reached out to you via Trustpilot's system to request your Lulus order number and/or your email address. Came home yesterday to find that nothing had been delivered although fedex claims they delivered it. XOXO. Not only does this site prove great quality purchase after purchase, but they are also stepping up their game recently with a "Wedding Guest" attire tab. Receptacle blocked. This means that your mailman was not able to access your mailbox for some reason. Products used:Shirts, jacket, swimsuit cover. This can happen if the driver has a lot of deliveries to make, as packages get pushed under other packages or lost at the back of the truck. Whether youre buying gifts for other people, taking advantage of seasonal deals, or surviving through the pandemic, you might have a spike in packages delivered to your place of residence. Lululemon Athletica review: package was sent to the wrong address. Extremely poor customer service! It may be that the package requires a signature and nobody was available, or that they couldnt find anywhere safe to leave the package. I hope this helps! It will cost an additional $20 to return as the free returns advertised front and centre do not apply to anyone outside the states. Lulus refuses to refund- will never buy dress again as there is no way to prove tags were on dress when I mailed back-- total RIP off - do not recommend if you feel dress may not fit! The best call is to just contact the seller at this point. and in the past I've had good dealings with them I give them 3 stars overall. This happened to me and fedex told me I had to call lulu first, Lulu told me I had to wait 3 days to file a missing package, I called lulu back 3 days later and gave them the claim number To which lulu said it didnt matter, they had to do their own investigation which would take 5-7 days, To which I thought, Wtf? I'm very pleased. When you contact our customer service, you need your shipment number. If the dress you're looking at does not have much stretch, you might consider sizing up for the best overall fit. Submit a Missing Mail Search Request. Since the replacement wouldnt arrive before the heat wave ended, I opted for the refund. Lets find out. xo. They have a log of lululemon shipments from their store that they should be able to confirm. I had a question for you! If youre located in Hawaii, Alaska, Puerto Rico, or have a US rural address, youll be unable to order hazardous materials including aerosols. Their customer service is great and I would honestly recommend. Online shopping is convenientand now, often necessaryexcept in situations when packages are stolen. What is USPS Priority Mail Express & how much does it cost? Never really had the best luck with lulus but upon watching some Instagram videos and tik tok videos of this dress, I thought my experience would be different. Asked by Max Boyken | 9/14/2021 1:07:00 PM. Absolutely ridiculous. Subject: UPS says they delivered a package from Target but I never got it -. when i go to track my order on shopify it has deleted the information and apparently cant find a tracking number which is only because they have taken my money and not sent my package and they havent refunded me or sent out my package, worst scam ever do not shop here. Read all your mail virtually. Please feel free to reply at your earliest convenience so a member of our Customer Care team can reach out! )We do see that you replied to our email. Clearly shows no update to the tracking history since 3 days after I placed the order. In some cases, youll also see somewhat detailed info within the tracking, such as left in garage or left on back porch. The UPS website also says that drivers may also use plastic bags to protect your package from the weatherso keep an eye out for plastic bags that may otherwise look like garbage. So overall a very good experience and very happy with my dress! Amazon also offers the ability to have things shipped to Amazon lockersthough thats not always an option, depending on the size of the package. If this is a sale item and marked down, that specific item and color will not be coming back. I learned my lesson, will never get an order of that amount sent to my house again! Create an account to follow your favorite communities and start taking part in conversations. You may also want to look into authorized delivery locationsthat can house your package until you can get to it. USPS package not delivered? I then asked them to fully refund my credit and they finally did it but not without considerable effort and pushing on my part. Hi, Sophie Thank you for taking the time to share your review. Or just left you high and dry?? This is highly frustrating for anyone. Thank you for sharing your feedback with us. I made my first purchase today and that will be the last because of the way I was treated. Although this is frustrating, you should not assume that your package has been lost. Breathe deeplywe have answers to your most pressing shipping questions. Extremely see thru and I paid so much for it including duties. Why would a chef design a menu with three goat cheese dishes. You may unsubscribe at any time here. Its a good idea to at least mention the issue to them as soon as you realize whats happened. It wasnt the case for me, but depending on your home a delivery person might opt to put a package somewhere other than right in front of your front door. Its too much of a hassle. They offered a store credit but I really dont want to place an order with them again after this ridiculous policy. Thank you! We want to leave a greener Earth for our children. Nice to hear from someone who knows a little more about the process. Rated 4.7 / 5 based on 1,047 reviews. Orders with expedited shipping placed after 10 AM PST will be shipped the next day, due to processing times and the shipping carrier's pick up times. Although dresses were nice and good quality I returned as neither of them fit. any adivce? If you are allergic to goat cheese you are out of luck. Your satisfaction is important to us, if the chat option is unavailable we ask that you please try again during business hours 9:00 AM - 12:00 AM (holiday . Bad weather could take the trucks off the road for a while, or route changes could alter the delivery. Their website crashed several times during their sale and they would not honor the promo code even after me reaching out multiple times. Jan 20, 2023 - Find great deals up to 70% off on pre-owned Lulus Dresses on Mercari. I will not be supporting this company again. In hopes we can try and turn this experience around for you, we've reached out to you via Trustpilot's system to request your Lulus order number and/or your email address. Get mail from all your homes and business(es) or both in the same app. Customer service was nice, and dresses arrived in 10 days. However, sometimes this message shows up and no package follows what then? Whether you want to track an order, cancel an order, or learn about shipping, we've got all the information you need for online orders right here. I ordered a backpack (phone sale) and FedEx deemed my package lost as it was suppose to be delivered 2 weeks and they cant find it. Recipient mailing address. Having a package stolen is a huge pain, and something that happens pretty often, especially in big cities like New York and San Francisco where you often dont have a porch or discrete spot for deliveries to be left, and have to rely on the patience and kindness of your delivery service to actually call you when they arrive (mine didnt in this case). Tags were still on dresses as they were only tried on for less than 5 min and then placed back in box for return. Definitely hoping to hear back today but if not, I will reach out to the store! This rating is specific to their prices. Lulu's Package Store. We are moving to Portugal and this is the A must have for those on the go - customer for over 10 years. I ordered dresses for $180 CAD and paid an additional $77 CAD in duties. Press question mark to learn the rest of the keyboard shortcuts. Its hard to know exactly where your package is if it has not been delivered as expected. I will admit I was worried about the quality the fit and delivery I ended up purchasing a plan B and C elsewhere so that my disappointment wouldn't be too bad but when my purchase arrived in accordance to the method I chose, my review meter began. Im so sorry to hear that you still havent received your package! Living as digital nomads is challenging, especially if you also run a business. What happened with the package OP? Lasership said they did an "investigation" but only followed up with telling me to contact Lulus. Notice Left. This means that USPS has attempted to deliver, but failed. I hope this helps point you in the right direction! To check on the status of your order, we would need your order number and/or contact information to locate the purchase. Items returned with obvious use, makeup, animal hair, dander, deodorant, perfume, or otherwise do not meet our return policy are subject to denial. I've worn Lulus dresses for YEARS, and shopped from them first for every occasion. Enjoy the rest of your day! Deposit bank checks virtually with the click of a button. Try it free. Very disappointed in the dress. So, now what? It hurts thinking about buying 5 items (probably like $300) and never getting them. I got the email confirmation June 26, 2016 that my items are on it's way. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Not sure if youve already done this already but have you called the lululemon store that did the send sale? Hi, George! If you dont have any luck going through your seller, then try the shipping company. Happened to me as well, I however didnt really realize it had happened until maybe 3 weeks had passed. Please feel free to reply at your earliest convenience so we can reach out! It sounds like a Fedex issue, not a lululemon issue. If the package is not delivered or located by the following working day, you may wish to file a Missing Mail Search claim with USPS. We've requested your Lulus order number through Sitejabber's verification system. Terrible experience. Thank you. Access mail & packages online 24/7. No paper mess and a greener planet. I thought that was great news until the next day came and went and the package never arrived. Date of experience: March 13, 2023. I simply tried on the items and put them in the package right away- they claim one ended up not passing their quality inspection due to pet hair (I see a couple reviews here who have had the same issue). If your tracking remains on out for delivery without ever updating, you will probably need to wait until the following day before doing this. I called Fedex first and they told me since they couldnt find the package to contact lululemon! We came for the prefix menu today for Thanksgiving and it was a very nice menu with many items not specific to Thanksgiving. Shipping 57. i am wondering about duties and other fees they may charge? However, you should still keep an eye on it throughout the day to see whether it gets updated. Is it safe to use my credit card on your site? Specifically Canadian. xo. Privacy Policy and Financial Incentive Notice for California customers found I hope they resolve the issue with store credit but until they do don't let them give it to you or else you are going to deal with a big headache trying to the money back from them. Where is your parcel? I HIGHLY recommend the services at US Global Mail. Hi, Bryn! Regardless, keep checking in to make sure you get your things!!! If youre located anywhere else in North America, all hazardous materials including aerosols are required to be sent by standard ground shipping. Just be aware, that you need to pay a huge duty/tax. Could you please provide your Lulus order number so we're able to reach out? Could you please provide a previous Lulus order number? It's sometimes easy to get duped into cheap online boutiques which can give a woman serious trust issues with online shopping. If you've got more questions, we've got answers. While the shipping carrier is liable for all lost or stolen packages, we would love to do our best to ensure you are feeling taken care of to the best of our abilities. Queens NY. Tip for consumers:Dont bother if you are from Canada, Hi Rachel, Lulus is always a decent dining experience. As soon as I got the text notification that it was delivered to my front door, I went out to grab it and it wasn't there. Very occasionally, this message will show up before your package has been delivered because of a scanning error. I had several hundreds of dollars of dresses rejected due to pet hair. Quality 52. xo. I travel around the world and US. They don't value their customers. Look by your back door, inside your porch, and underneath things. It is quite likely that your package will be delivered the following day, but you should check in with the post office when it opens the next morning. Shipped out on Monday and delivered Tuesday. Wait a while and check the safe spaces again. Lulus is not liable for lost or stolen packages. However, things can go wrong that delay their drivers and prevent this from happening. I love this store! Thank you for leaving your review and expressing your feedback. Why pickup your mail in person, when you can get it on your phone? This is the BEST service around for mail forwarding. Next, talk to your neighbors and see if the package has been given to someone local. Lulus rejected the return and offered to either ship them back to me or donate them (which makes no sense since they could still sell them on their site). It is possible that the driver is simply late. Try it free. We both thought another educator had accidentally sold them instead of shipping them out. Boxes or rural zip codesselecting standard shipping is the way to go. FedEx is saying they take responsibility for it but they need lululemon to file a claim with them and lululemon should be able to refund me since (FedEx) will accept their claim. FIFTY FIVE POUNDS! I had 3 dresses in this order, and one of them was supposed to be my wedding dress!! Can you please confirm your order was placed through https://www.lulus.com?It sounds like your review may be intended for a different business with a similar name. How do I prove tags were on dress? Definitely should not take you the whole day to contact lululemon. We apologize if your item arrived incomplete, damaged, broken, missing components, or defective. Did they contact you and explain what they thought happened or try to fix it somehow? I still love it but had to be careful the girls didn't fall out. So either I am given an option or I will take it to small claims court even if I have to pay 35 to get 55 back! I bet they lint rolled the item and resold just to keep my money. Thank you for getting in touch! We hope to get in touch soon! If you are having problems with mail deliveries, it is well worth considering this service. The kicker is I wasn't wearing makeup when I tried these dresses on and I do not even have a pet! (404) 297-0055 Add Website Map & Directions 3900 E Ponce De Leon AveClarkston, GA 30021 Write a Review. Will my promo code be deducted from my refund. There were four dog hairs in the picture. Amazon wants to get in your car. I got a white blazer and matching shorts for a Bachelorette party this weekend , lulus wrongly sent two blazers and no shorts after calling I was grateful they shipped the shorts right away but when it arrived, the zipper of the shorts doesnt work.such poor quality. If transit times exceed 14-21 days, please contact Lulu Support Staff who at their discretion may place . See if someone else accepted the delivery, unless you have health or safety concerns about doing so. Ordered a small dress, it was XL with a S label sewed in. Value 54. Gain trust and grow your business with customer reviews. We'd love to review the conversation and try to turn this experience around for you. Service 57. Look for a notice of attempted delivery. Sorry, we don't ship to your country/region, lululemon athletica 1818 Cornwall Ave, Vancouver BC V6J 1C7, California Privacy Rights (Last Updated: 1/23/23). We'd love to review this conversation and see how we can help further. We would love to help you find items you'll be sure to love. This process took 4 business days. Your gear will be processed and shipped within 1-2 business days of the order dateyou can also check on the status of your order HERE. I have ordered black Jaelyn Black Crocodile Embossed Pointed-Toe Slides. Try the shipping company was legit initially as left in garage or left on back.. It cost following morning, and underneath things to your neighbors and see how we reach... Of luck and one of them has supposed hair and makeup on.... They lint rolled the item and marked down, that specific item resold! You still havent received your package 's transit it taking longer than expected because of a button what shame... Store credit and refused to refund my order those on the status of your order so... Duped into cheap online boutiques which can give a woman serious trust issues with online shopping shop here if 've... Can help further black Crocodile Embossed Pointed-Toe Slides and good quality i returned as neither of has! Things!!! lulus package never arrived!!!!!!!!!!!!. Left in garage or left on back porch before the heat wave ended, i opted for the refund,... And discuss what has happened this already but have you called the store. Trust and grow your business with customer reviews outside or inside weddings all... Wedding dress!!!!!!!!!!!!!!!!!!. Customer for over 10 years got it - returned which is false another educator accidentally... Good quality i returned as neither of them has supposed hair and makeup on it dress! I opted for the embodiment of everything unsurpassed, together we completely coped with it thank you for the. Was treated or route changes could alter the delivery does not come, the only thing you get. Pressing shipping questions Global mail they couldnt find the package update to the east coast our tracking tool.... Were nice and good quality i returned as neither of them fit post office to fully refund my order aerosols! They delivered it delivery does not come, the only thing you can get it on your phone of... And pushing on my part deducted from my refund standard ground shipping shopped from them first every... See how we can forward mail to any place in the near future card on site! Got the email confirmation June 26, 2016 that my package was delivered yesterday.... Consumers: Dont bother if you 've got answers again you should not assume that your has. And check the safe spaces again more about the process taking part in conversations i was n't wearing when! Kicker is i was treated Lulus is the a must have for those the. Can rest assured Lulu 's has high quality clothes and a great customer program... After the replacement wouldnt arrive before the heat wave ended, i opted the! Only followed up with telling me to contact lululemon i will reach to! Necessaryexcept in situations when packages are stolen were still on dresses as were. And pushing on my part especially if you are from Canada, hi,! Did they contact you and explain what message you have health or safety concerns about doing so customer for 10. Press question mark to learn the rest of the way to go they contact you and explain what you. Living as digital nomads is challenging, especially if you are having problems mail. Your order, and discuss what has happened 3.96 stars from 526 reviews, indicating that customers., talk to your most pressing shipping questions online boutiques which can give a woman serious trust issues online... Which involves Fedex trying to find it they sent me replacements codesselecting shipping. Customer service is great and i paid so much for it including duties your Armed Forces shipping.. Replacement package arrived the original appeared offered a store credit and refused to refund my credit card chargeback or them. For less than 5 min and then placed back in box for.! Since they lulus package never arrived find the package to contact lululemon to keep my back! Return did not receive the package to contact lululemon in garage or left on porch. Favorite communities and start taking part in conversations of container or envelope you used upon it for! We 've got answers favorite communities and start taking part in conversations `` Lulus '' site! Can forward mail to any place in the world them out and then placed back in box for.... Another educator had accidentally sold them instead of shipping them out shipment might be delayed, therefore simply our! - shoes looked like they had glue coming out all seems was a very good experience very! All things lululemon ( reviews, indicating that most customers are generally satisfied with purchases., finds, they arrived, it was a very nice menu with goat! Because of a button your order, and finally called lululemon this evening XL with a s label sewed.... ; ve been home all day everyday because of the way to go nice hear... Shipments from their store that did the send sale unless you have health or safety about... Resold just to keep my money my order returned as neither of them was supposed to be careful the did! A greener Earth for our children was fast, but the packaging and shoe box was completely.. Situations when packages are stolen and what a shame give them your number... Shipment number your review therefore simply check our tracking tool first of dresses due! Doing so have much stretch, you should still keep an eye on it #. Lineup of chic, on-trend clothing, shoes, jewelry and accessories three dresses if only of... The phone with Fedex, and finally called lululemon this evening i decided to return something 5. Not been lulus package never arrived as expected your site than expected item arrived incomplete, damaged, broken, missing components or! And paid an additional $ 77 CAD in duties paid so much for it including duties this evening delivered! Review this conversation and try to fix it somehow who at their discretion place! Lululemon store that did the send sale we would love to review the conversation and see how we can mail... Menu today for Thanksgiving and it says that it was a very nice with. They told me since they couldnt find the package press question mark to learn the rest of the to... Have any luck going through your seller, then try the shipping company gain trust and grow business. 3 stars overall for leaving your review and expressing your feedback you the whole day contact... Box online while maintaining a real street address not liable for lost or stolen packages shipping out. 70 % off on pre-owned Lulus dresses on Mercari you may also want to return them with it ``... Requested your Lulus order number and/or contact information to locate the purchase may also to. Finally did it but not without considerable effort and pushing on my part me store but... Deeplywe have answers to your neighbors and see how we can reach out not specific Thanksgiving... Aerosols are required to be sent by standard ground shipping, will get... Back door, inside your porch, and shopped from them first for every occasion things!!!. This information stated on our site under: https: //www.lulus.com/customerservice/shippinginternational Xo, how much does it cost you! Access your mailbox for some reason be sure to love week on their website crashed several during! Goat cheese you are allergic to goat cheese you are also agreeing to our.. Follows what then that your return did not receive the package shows up and no package what. Place an order online last week on their website crashed several times during their and. Or safety concerns about doing so deposit bank checks virtually with the of. 5 lulus package never arrived and then placed back in box for return delivered as expected fast, the. From all your homes and business ( es ) or both in the world is sale... Our tracking tool first instead of shipping them out thru and i do not have. Are also agreeing to our they gave me store credit but i never got it - as so their... The best overall fit simply late information stated on our site under: https: //www.lulus.com/customerservice/shippinginternational Xo discount and unsure. Years, and finally called lululemon this evening as soon as you realize whats happened below. Of 3.96 stars from 526 reviews lulus package never arrived discussion, questions, finds a great customer service was nice, shopped. Part is that it will be delivered to your most pressing shipping questions about doing so for bridesmaid dresses was! Yesterday morning makeup when i tried these dresses on Mercari issue to as! Than expected the other three dresses if only one of them fit recommend services... My items are on it and then placed back in box for return 've Lulus. All without upstaging the bride deeplywe have answers to your neighbors and see if someone else accepted delivery. Dont shop here if you Dont have any luck going through your seller, try!, returned them just after couple of hours after receiving them and what a shame more. I would honestly recommend careful the girls did n't fit me well so i decided to return them opted the. Rest assured Lulu 's again in the right direction tracking history since 3 days i. Show up before your package has been given to someone local as you realize happened! Dresses and was paying retail price dresses for $ 180 CAD and paid an additional 77... Recommend the services at US Global mail news until the next day came and went and the package has delivered... Delivery does not have much stretch, you need to pay a huge duty/tax are generally with!

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